Shareholder Services

This section is dedicated to our shareholders and investors.

All queries relating to investor services may please be directed to our dedicated Investor Helpline.
All queries relating to equity shares should be addressed to the Share Transfer Agent.
While sending queries / grievances, investors should quote the Folio Number, the Client ID and Depository Participant ID, Certificate Number, and full address including pin code and telephone / fax number, if any.

Address your queries to our dedicated Investor Helpline: investorhelpline@maxindia.com
or direct your queries to:

 

    • Sandeep Pathak
      Max House, Okhla – III, New Delhi – 110 020
      Fax: +91 (11) 26324126
      Telephones: +91 (11) 4259 8000 Extn. 169

  • Share Transfer Agent MAS Services Limited
    Plot No. T-34, Okhla Industrial Area, New Delhi – 110 020
    Fax: +91 (11) 26387384
    Telephones: +91 (11) 26387381-83
Procedure for Dematerialization of Shares
  • Shareholder to open an account with a Depository Participant (DP) of choice. Arrangements have also been made with HDFC Bank to work as DP, the participating branches are listed below
  • Surrender defaced certificates along with Dematerialization Request Form (DRF) to the DP
  • DP intimates NSDL / CDSL of the request
  • DP submits the certificate with the DRF to the Share Transfer Agent
  • The Share Transfer Agent confirms the dematerialization with NSDL / CDSL, validates the request, updates records and informs the applicant
  • NSDL/CDSL credits the DP’s account and informs the DP
  • DP updates the shareholder’s account and informs the shareholder
Procedure for Rematerialization of Shares
  • Shareholder to submit Rematerialization Request Form (RRF) to the DP
  • DP intimates NSDL / CDSL of the request and submits the RRF to the Share Transfer Agent
  • NSDL / CDSL confirms rematerialization request to the Share Transfer Agent who updates accounts, prints certificates and informs NSDL / CDSL
  • NSDL / CDSL updates account and downloads details to DP
  • Share Transfer Agent dispatches certificates to the shareholder
Procedure for Purchase of Dematerialized Shares
  • Investor places an order with his broker, who in turn issues a contract note
  • The broker instructs his DP to debit his Clearing Member (CM) account
  • At the time of settlement, the broker makes payment to Clearing Corporation / Clearing House (CC / CH) via the clearing bank
  • The CC / CH releases shares to the broker’s CM account, which are then transferred to the investor’s account via NSDL / CDSL
  • Investor’s account gets credited
Procedure for Sale of Dematerialized shares
  • The investor places an order for sale of shares with a broker
  • The broker issues a contract note to the investor
  • The investor instructs the DP to debit his account
  • The shares move from the investor’s account to the broker’s Clearing Member (CM) account via NSDL / CDSL. The broker’s CM account is credited
  • At the time of settlement, the broker transfers his CM account to CC / CH, his account is debited, and the broker receives payment from the CC / CH, which is passed on to the investor
Procedure for disbursement of corporate benefits
  • NSDL/ CDSL will provide details of beneficial owners (investors in demat segment) with reference to the record date / book closure date
  • In the case of dividend payment, the Company will disburse the dividend by sending dividend warrants directly to the beneficial owners – similar to the manner followed in the physical system
  • In case of other corporate benefits like rights / bonus issues, the distribution is in electronic form through NSDL / CDSL
  • The investors should ensure that their accounts are credited for purchases before the record date / book closure, as the case may be, to be entitled to all corporate benefits

Arrangement with HDFC Bank Limited for demat / remat of Company’s Shares

While a shareholder is free to open a Depository Account with a DP of his choice, the Company has made arrangements with HDFC Bank to facilitate members to open demat account without making any payment towards account opening, dematerialization and custodial charges.

Under this arrangement:

  • The charges waived are
    • Account opening charges
    • Dematerialization charges
    • Annual asset holding charges
  • Charges not waived are
    • Standard charges for holding shares of other companies in this account
    • Standard charges for dematerializing shares of other companies
    • Other charges that the bank may levy from time to time
  • If the investor has already opened an Depository Account with HDFC Bank, the charges waived would be
    • Dematerialization charges
    • Annual asset holding charges
    • If the investor chooses to open a Depository Account with another DPIn view of the one-time payment made by the Company towards custodial charges to NSDL, the other DP would not charge that component of annual asset holding charges which is paid by the DPs to NSDL
  • Ahmedabad
    1st Floor, HDFC House, Near Mithakhali Six Roads, Navrangpura, Ahmedabad 380 009
    Fax: +91 (79) 656 3464
    Telephones: +91 (79) 656 3465, 6564932-33
  • Bangalore
    HDFC Bank, 24/3 HDFC House, No.51 Kasturba Road, Bangalore 560 001
    Fax: +91 (80) 2216874
    Telephones: +91 (80) 227 5571-75
  • Baroda
    HDFC Bank Arun Complex 36, Alkapuri Society C. Dutt Road, Baroda – 390 005
    Fax: +91 (265) 341142
    Telephones: +91 (265) 341131
  • Kolkata
    HDFC Bank Stephen House, 56, D Hemantu Basu Sarani, Kolkata – 700 001
    Fax: +91 (33) 2210819
    Telephones: +91 (33) 2210816, 2210817
  • Chandigarh
    HDFC Bank S.C.O. 371-372, Sector – 35-B, Chandigarh – 160035
    Fax: +91 (172) 646229
    Telephones: +91 (172) 646154-56
  • Chennai
    HDFC Bank 168/A Mount Road, Lufthansa Bldg., Chennai 600 002
    Fax: +91 (44) 8550233
    Telephones: +91 (44) 8585858
  • Coimbatore
    HDFC Bank Damodar Centre 1049-50 Avanashi Road, Coimbatore – 641 018
    Telephones: +91 (422) 521212
  • Hyderabad
    HDFC Bank 6-1-70, Hotel Ashok Complex, Lakdi Ka Pul, Hyderabad 500 004
    Fax: +91 (40) 230349
    Telephones: +91 (40) 230471
  • Indore
    HDFC Bank UB house, Ground Floor, 9/lA, South Tukogung, Indore
    Telephones: +91 (731) 521212
  • Kochi
    HDFC Bank HDFC Annexe, M.G. Road, Ravipuram, Kochi 682 016
    Fax: +91 (484) 380364
    Telephones: +91 (484) 380364
  • Ludhiana
    HDFC Bank LGF-1, First Mall, The Mall, Ludhiana – 141001
    Fax: +91 (161) 422345
    Telephones: +91 (161) 422341-42
  • Pune
    Plot No. 148/B, Netrali Apartments CJS No.309, Shivaji Nagar, Law College Road, Pune:411 004
    Fax: +91 (20) 350720
    Telephones: +91 (20) 350678, 351334
  • Mumbai
    HDFC Bank Sandoz House, Dr. A. B. Road, Worli, Mumbai 400 018
    Fax: +91 (22) 4960737
    Telephones: +91 (22) 495 1616 Ext. 1107
  • HDFC Bank, Tulsiani Chambers, 1st Floor; Free Press Journal Road, Nariman Point Mumbai – 400021
    Fax: +91 (22) 2855949
    Telephones: +91 (22) 2876501, 2855121
  • Shop No.3, Gr. Floor, Pali Hill, Navroz Premises C.S.L. 66, Pali Hill Road, Bandra (West) Mumbai 400 050
    Fax: +91 (22) 6041964
    Telephones: +91 (22) 6041863/1933
  • The Amaltas Co-op Society Ltd. Juhu Versova Link Road, Andheri (W), Mumbai 400 049
    Fax: +91 (22) 6288165
    Telephones: +91 (22) 6250740, 6250741
  • Kamala Mills Compound, 1st Floor, Senapati Bapat Marg, Lower Parel, Mumbai
    Fax: +91 (22) 4929722
    Telephones: +91 (22) 4961616
  • S-18, Mulund Industrial Services G.H.S.L. Nahur Road, Opp. Galanagar Mulund (West), Mumbai 400080
    Fax: +91 (22) 5901089
    Telephones: +91 (22) 5907237, 5907239
  • New Delhi
    HDFC Bank, Hindustan Times House, 5th Floor, 1 8/20 Kasturba Gandhi Marg, New Delhi – 110001
    Fax: +91 (11) 3725993
    Telephones: +91 (11) 3731212

 



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